Please allow 1-2 business days of processing and production time for your order to ship out.
Our orders will be shipped depending on the fulfillment centre the product is from.
Average transit times to Australia: 3 - 5 business days
There are circumstances that are out of control (natural disasters, holidays, weather, etc.) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source quality yet affordable products.
When you receive your tracking number, if you need help tracking your order, you can go to our order tracking page.
You are able to cancel your order with no penalty! You must cancel your order 12 hours after creating it for the cancellation to be applied. If the item has already shipped, please contact us via our Contact Us page. All you need to do is send us an email with the subject line “cancel”
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need a receipt or proof of purchase.
Please read our return policy before initiating returns.
To start a return, you can contact us atgoldladybug23@gmail.com.
this was overall a wonderful experience. the personalized card and beautiful holder really made me glad i went with this business.
Very beautiful piece!
Arrived on time and well packed. The little earrings com in a nice box and pouch.
Elegant!! My wife loved it
Bought three pins, the snowman the tree and the stocking. All three were fabulous. Small and shiny just like I like.❤️
Very nice and looks like real solid gold. The packaging was impressive, looked like it came from a very upscale jewelry store.
Great Brooch. Upping my pin game!
The craftsman ship is great. A truly beautiful pin.
It’s a nice piece of costume jewelry the I will use as a lapel pin. Pretty. The length is a little long for my taste, but shouldn’t deter others from buying it. Great packaging
It is pretty
I love how different this is from my usual jewelry.
I love the little nature-inspired details. It feels feminine and delicate without being too much, and both pieces are really easy to wear.
